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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG WT1501CW

Category

Kitchen Appliance

Report number

20231228-B9DD7-2147343182

Ownership age

About 69 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20231228-B9DD7-2147343182. Severity: Incident, No Injury. Product: LG WT1501CW (Top loading washing machine). Incident: Our LG top-loading washing machine exploded. On Saturday, 11/25/2023 around 5:30pm there was an enormous boom that shook our home. The sound it made was frighteningly loud. My husband, daughter(visiting) and I came running from different rooms. My daughter arrived in the laundry room first to find that the washing machine was pushed out from the wall and that the sides of the machine were buckled and damaged. We hit pause (it was still running), unplugged the machine, and turned the water off. There was only one item in the machine, a mattress pad cover which has been washed numerous times in this machine. The machine was in the final spin cycle. There were no unusual sounds or advance warning before the explosion. This machine is only 5 years old. As a household of two seniors, our laundry usage is very modest which makes this even more shocking.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20231228-B9DD7-2147343182. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.