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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

PowerExtra Power Tool Battery

Category

Power Tool

Report number

20240109-3AD88-2147342915

Ownership age

About 21 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240109-3AD88-2147342915. Severity: Incident, No Injury. Product: PowerExtra Power Tool Battery (Powerextra 4.0Ah V7 Replacement Battery Compatible with V7 Battery V7 Motorhead V7 Trigger V7 HEPA V7 Car+Boat V7 Absolute V7 Fluffy SV11 Battery 21.6....). Incident: On Nov 6, 2022, our home caught fire as a result of an exploding lithium ion battery in our Dyson stick vacuum. The lithium battery overheated via thermal runaway (we always kept our Dyson plugged in) catching fire to our laundry room. The smoke, heat and water did the rest of the damage to the entire house. The fire was violent and got to over 500 degrees (enough to melt the blades of a ceiling fan). The lithium battery was not a Dyson original, but a third party replacement battery, made by a company called PowerExtra for a Dyson V7, that we bought on Amazon (it was an "Amazon Choice"). We lost much of our personal belongings in the fire. The house had to be stripped entirely to its' studs and the roof had to come off and be rebuilt. We are rebuilding but won't be back in the house until Summer 2024. BTW, our insurance company, Dyson and the fire inspectors have all confirmed that the replacement battery caused the fire. PowerExtra was very unethical in their outward communications with me (post dating letters, etc). You can view a story that [REDACTED] did on our situation here:[REDACTED]

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240109-3AD88-2147342915. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.