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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Anker Anker Soundcore Bluetooth Speaker

Category

Audio Device

Report number

20240110-2E595-2147342869

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240110-2E595-2147342869. Matched catalog product: Anker Anker Soundcore Bluetooth Speaker. Source model text: (Anker) Soundcore Space Q45. Incident: Fire hazard. Anker Soundcore Q45 over the ear Bluetooth headphones . For the second time (I got a replacement before when the same thing happened ) as I was charging the headphones the charging port melted completely. Same problem both times. The cord also became almost searingly hot to the touch. Apparently I�m not alone in this

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240110-2E595-2147342869. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.