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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE58K9430

Category

Kitchen Appliance

Report number

20240116-D7D57-2147342721

Ownership age

About 68 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240116-D7D57-2147342721. Severity: Incident, No Injury. Matched catalog product: Samsung NE58K9430. Incident: We have a 2018 Samsung Electric Range model NE58K9430. There is a fire hazard with the burner knobs. If the knob is barely touched the burner turns on. This is a dangerous fire hazard. If a piece of paper or cloth touches the burner it could ignite. You don't know that the burner is on because you didn't turn it on. This is an ongoing problem and has been happening for quite a while. I finally sat down and reported it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240116-D7D57-2147342721. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.