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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WRS588FIHZ00

Category

Kitchen Appliance

Report number

20240117-E93FE-2147342682

Ownership age

About 48 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240117-E93FE-2147342682. Severity: No Incident, No Injury. Matched catalog product: Whirlpool WRS588FIHZ00. Source model text: WRS588FIHZ. Incident: Whirlpool 28 cu. ft. Side by Side refrigerator. Model# WRS588FIHZ. Mfg date 9/2019 Bought Jan 12, 2020 at The Home Depot. Made in Mexico. Ice maker stopped working over a year ago. Replaced every part associated with ice maker. Further research revealed pending class action. Hinge on bottom of freezer door has severed seven wires. Unsure at this time if electrical/fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240117-E93FE-2147342682. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.