Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde P4010ACS

Category

Smart Home Device

Report number

20240124-0774C-2147341528

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240124-0774C-2147341528. Matched catalog product: Kidde P4010ACS. Source model text: P4010ACS and P4010ACSCO-W. Incident: I purchased 7 Kidde smoke detectors and they have a constant problem of false alarms. They are model P4010ACS which are wired and have a permanent battery. They first starting false alarming within two months of being installed. After it happened 3 or 4 times, I started removing the offending detector, thinking that there was a simple defective one. After removing 4 of them it seemed to be a device wide problem and I replaced them with another brand and no longer have false alarms. In addition to the false alarms, we would get periodic false alarms where we would get a smoke indication (3 beeps) but only one time, then they would go silent. Since I replaced them, I have them on the floor in my office, and since they have a 10-year battery they are still active, and still provide both actual false alarms and the short alarm. It is always only one alarming even though they are all next to each other. I have made a few inactive as they seemed to be the worst offenders.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20240124-0774C-2147341528. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.