SaferProducts incident

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240124-D0EA7-2147341507. Severity: Incident, No Injury. Product: Kidde kn-cope-ic (Home smoke C/O alarm goes off on high C/O on a 30 second loss of 120 volts with a good battery backup in it.). Incident: Smoke/CO alarm with a good battery backup indicates high C/O on a momentary loss of power My wife, home alone and sleeping woke up to the alarm screaming high C/O at 1:15 am. Not just beeping but actually saying high C/O. In a panic trying to find out the problem and round up the pets she hears the whole house generator running. Not knowing the whole neighborhood is without electric. It takes less than 30 seconds from loss to the generator picking up the whole house. She now thinks it might be from the generator and is getting out of the house with the 3 cats and 2 dogs. She calls me and I am on my way home less than 10 minutes away. I tell her I have no notifications from our [REDACTED] alarm other than loss of power. I get home to the 3 interconnected alarms blaring and I try to silence them. I can't get them down off the ceiling due to a tamper resistant design( what a great feature on a residential ceiling mounted device). I try to [REDACTED] it on Kidde's website only to find I need to enter the model number that can't be seen until you get it down off the ceiling. I contacted Kidde and there suggested "repair" was to unplug it and plug it back in. The Kidde rep. stated this "should" fix it and if not next time it does this they will replace it. I said there will not be a next time and I will be replacing all 3 with another brand not made by Kidde. My electric had been off a few times prior to this with no false alarm. As far as the repair of unplugging and then plugging them back in. That is not a repair, that's a fluke. Rebooting your computer is one thing I don't wa