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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8751SS AA

Category

Kitchen Appliance

Report number

20240207-2687E-2147341184

Ownership age

About 31 months to failure (from purchase date when reported)

Failure type

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

Incident narrative

SaferProducts.gov consumer incident report 20240207-2687E-2147341184. Severity: Incident, No Injury. Matched catalog product: Samsung NE63T8751SS AA. Source model text: NE63T8751SS. Incident: My Samsung NE63T8751SS electric range turns on too easy . Sometimes if you accidentally lean against the controls the burners or the oven will turn on without me knowing. Also when just cleaning the front panel the warming burner turned on , It was on for hours before I noticed a burning smell from a stovetop cover. I realize it has a warning light , the problem is just cleaning the panel with a cloth turned it on.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240207-2687E-2147341184. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.