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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung destroyed in fire. Most likely WA45H7000AW or WA52

Category

Kitchen Appliance

Report number

20240213-97E71-4615536

Ownership age

About 72 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20240213-97E71-4615536. Severity: Incident, No Injury. Matched catalog product: Samsung destroyed in fire. Most likely WA45H7000AW or WA52. Source model text: WA45H7000AW/A2. Incident: Caller stated that while the washer was in spinning mode, it exploded from the inside and the drum broke loose form the base which impacted the sides of the unit causing it to bulge. Caller stated that someone was sent out approximately 6 years ago for the recall remedy and the technician informed him that the recall repair was administered. Caller stated that apparently the recall remedy did not prevent the incident from happening and feels that this should be reported. The manufacturer was not contacted as yet.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240213-97E71-4615536. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.