Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE Appliances GTD84ECPN1DG

Category

Kitchen Appliance

Report number

20240221-DA17C-2147340856

Ownership age

About 39 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240221-DA17C-2147340856. Severity: Incident, No Injury. Product: GE Appliances GTD84ECPN1DG (GE Dryer M# GTD84ECPN1DG). Incident: This has been on ongoing issue that has needed to be repaired 4 times and is a fire risk. This is on my GE dryer, it first occurred within the warranty period of 12 months and most recently this past Sunday. The wire for the heating element is either not a heavy enough gauge or the connection is not sufficient enough to handle the current load. Over time, the wire deteriorates causing an increase of resistance until the wire sheathing melts along with the copper stranded wire and the solder-less crimp connector. At this point I can find bits of once molten copper on the bottom of my dryer along with lint which is the cause for my fire concern. I recently asked a GE certified repair person about this and he said that there has been no correction to this and that he carries a baggie with dozens of spade connector with him for the sole purpose of repairing these GE dryers.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20240221-DA17C-2147340856. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.