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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Rheem Performance Platinum Electric Water Heater - XE80T12EC55U0

Category

Home & Garden

Report number

20240310-2879F-2147340471

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240310-2879F-2147340471. Severity: Incident, No Injury. Matched catalog product: Rheem Performance Platinum Electric Water Heater - XE80T12EC55U0. Source model text: XE50T09EL55U1. Incident: The water heater went out last night. I verified power continuity to the unit. When I opened up the control panel I saw that there had been a fire inside the control panel.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240310-2879F-2147340471. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.