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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W

Category

Smart Home Device

Report number

20240317-4776B-2147340306

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240317-4776B-2147340306. Severity: Incident, No Injury. Matched catalog product: Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W. Incident: I have recently installed 4 new (under manufacter warranty replacment Kidde P4010ACS photo electric smoke dectectors. They were due to the "failing" units originially installed Kidde units with newer updated model available. That was on 10/31/2023. Since then two different "false" alarms have been triggered. With two new replacement units being sent to "replace" them at this point. Concerning with reviews on the Kidde webiste as well as the noted CPSC complaints seen on this specific models performance issues and "false" alarms "audible" FIRE FIRE !!!! as part of home security systems too [REDACTED] had sent a fire department on site due to the triggering and "alarm" monitoring at home. This may be a larger problem with this model in particular. Hoping the manufaturing date codes and country of origin may help others on this as well. Have noted and will continue to monitor now with two complaints to Kidde directly #[REDACTED] on 2/14/24 and on 3/16/24 [REDACTED] (last one to replace two potentially defective units) as well as possilbe replacement with another model that is not prone to these "false" alarm concerns model #P4010ACS-WF that noted a very high rating of satisfaction 4.5+ versus their 1.0 star rating on the currently installed units in my home P4010ACS with many "false" alarm reportings on their site as well as this site CPSC.gov... a very concerning safety issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240317-4776B-2147340306. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.