Product
Microsoft A18-045N2A
Category
Electronics
Report number
20240322-D79B3-2147340202
Ownership age
About 13 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20240322-D79B3-2147340202. Severity: Incident, No Injury. Product: Microsoft A18-045N2A (OEM Chicony Laptop Power Charger Supplied with Microsoft Surface Laptop SE 11.6 laptops, model# KF8-00001). Incident: We had an incident at the [REDACTED] with a student laptop charger starting on fire during class. We were able to extinguish the fire by unplugging the charger from the wall. The charger fire filled the room with smoke, and no one was injured in this incident. I reached out to the [REDACTED] Fire Chief [REDACTED] & [REDACTED] Deputy Fire Marshal [REDACTED] about the incident and they recommended I report the incident here. The Chicony laptop charger model #A18-045N2A was originally supplied with our new student Microsoft Surface Laptop SE 11.6 laptops,Laptop model# KF8-00001.. We currently have about 700 of these computers in our school district and are concerned if this was a one off event/malfunction or if there may be other schools in the state or nation that may have experienced a similar issue.
Official report number: 20240322-D79B3-2147340202. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.