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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Graco DuetSoothe Swing and Rocker - Model 1893776

Category

Home & Garden

Report number

20240402-AE207-2147340008

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20240402-AE207-2147340008. Severity: No Incident, No Injury. Matched catalog product: Graco DuetSoothe Swing and Rocker - Model 1893776. Source model text: Slim Spaces C Model #2156182. Incident: The swing will begin to swing extremely fast when battery life is low (red light starts flashing) even though its on the lowest swing setting. I stopped using it for my newborn as I didn't feel it was safe. My child is now 8 months old. I tested the swing and the issue re-occurred. Child is under the product weight limit of 25 pounds.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240402-AE207-2147340008. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.