Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE Profile PTD7000SNSS

Category

Kitchen Appliance

Report number

20240405-4B0FB-2147339931

Ownership age

About 11 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240405-4B0FB-2147339931. Severity: Incident, No Injury. Product: GE Profile PTD7000SNSS (Brand: GE Profile Model number: PTD7000SNSS Description: Stainless Steel - GE Profile 30" Smart Built-In Convection Double Wall Oven). Incident: The subject of this report is a domestic oven fire. The product is a GE Profile PTD7000SNSS Stainless Steel - GE Profile 30" Smart Built-In Convection Double Wall Oven My 18 year old daughter was using the product. The product was put on a standard operating bake function to bake a cake. There was nothing inside the cavity except for the OEM supplied oven shelves. The oven was clean at the time of use. The oven emitted a bright white flash and flames were observed from inside the upper oven cavity. [REDACTED] Fire Department came out to verify that the oven no longer presented a hazard to the family. Inspection revealed a burned out broiler element, which had also melted the mounting bracket on the roof of the oven cavity. There were no injuries that occurred.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20240405-4B0FB-2147339931. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.