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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled

Category

Home & Garden

Report number

20240517-2EA71-2147339173

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20240517-2EA71-2147339173. Severity: No Incident, No Injury. Matched catalog product: DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled. Source model text: TRD40615T. Incident: I purchased an oil filled radiator made by DeLonghi from Walmart in October 2023. Within 6 months of use, I found a pool of oil under the radiator and stopped using the radiator. DeLonghi wants proof of the leaks before replacing and Walmart takes no responsibility.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240517-2EA71-2147339173. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.