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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Speed Queen ADE4BRGS177TW01

Category

Kitchen Appliance

Report number

20240612-A9457-2147338665

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240612-A9457-2147338665. Severity: No Incident, No Injury. Matched catalog product: Speed Queen ADE4BRGS177TW01. Incident: My brand new Speed Queen DC5003WE electric dryer ran for hours and heated up laundry room/smelled like smoke. This dryer could have burned my home down. Apparently this is a very common issue and the dials are flawed in design. The dials will break if you turn them counterclockwise, which allows the dryer to then run forever. The dial can turn both counterclockwise and clockwise to choose a dryer setting. There is no indication on the dryer to NOT turn the dial counterclockwise.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240612-A9457-2147338665. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.