Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Upesitom F2036A

Category

Home & Garden

Report number

20240618-80B99-2147338549

Ownership age

About 17 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240618-80B99-2147338549. Severity: Injury, Seen by Medical Professional. Product: Upesitom F2036A (I purchased this fireplace on Amazon. The fireplace I purchased is no longer available on Amazon, but it has been upgraded to a different fireplace. The fireplace I purchased: Upesitom 36 Inch Recessed and Wall Mounted Electric Fireplace, 750/1500W Modern Linear Fireplace Heater, LED Fireplace Insert with Adjustable Flame Colors, Bracket, Timer, Remote Control, Black Sold by: workhard55 There is no serial #s or other information on the fireplace. The link below is for the upgraded fireplace.). Incident: What happened that made you want to report? My electric fireplace exploded. I reported the incident to the Amazon CEO, where I purchased it. That office could care less about the danger or the harm to me and my pets. What type of product(s) were being used? Upesitom 36 Inch Recessed and Wall Mounted Electric Fireplace, 750/1500W Modern Linear Fireplace Heater, LED Fireplace Insert with Adjustable Flame Colors, Bracket, Timer, Remote Control, Black Who was using the product(s)? The fireplace was off. It had not been used in a few weeks. How were the product(s) being used? It was not in use at the time of the explosion. Were there any injuries that happened or may have happened while using the product? Glass in my face, feet, hands, forearms, hair. I sprained my wrists. The mantle fell off the wall and landed on me. It was painful and I bruised. I sprained my ankles I am still having pain and strugglilng to walk. Trauma to my pets. How did any injuries occur? I was covered with glass. My pets were covered with glass. When I tried to flee the explosion, and get my cats, I fell to the ground, twisting my ankles. I got glass in my feet, hands and forearms. Glass hit my face and covered my hair. I had to vacuum my hair and my pets fur. Over a week later, I am still stepping on slivers of glass. I sprained my wrists. I sprained my a

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20240618-80B99-2147338549. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.