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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Razer Razer Blade 15 Advanced 09-0330

Category

Electronics

Report number

20240630-2D865-2147338297

Ownership age

About 34 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240630-2D865-2147338297. Severity: Incident, No Injury. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Kiyo Pro. Incident: After connecting my Razer Kiyo Pro camera to my computer via the manufacturer's supplied USB cable the connector at the camera end of the USB cable became so hot the entire cable became fused to the camera. This happened overnight and there was s distinct smell of overheated electronics in my office in the morning. The camera body was too hot to touch. I removed the connection at the Computer end of the USB cable (not hot) and used the now fused cable to lift the camera off my screen and remove it to the outside.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240630-2D865-2147338297. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.