afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8111SS

Category

Kitchen Appliance

Report number

20240716-13A7B-2147337950

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240716-13A7B-2147337950. Matched catalog product: Samsung NE63T8111SS. Incident: Samsung oven model NE63T8111SS (SKU: 6412697) and had a terrifying experience with it. Today, we had a fire in the kitchen, and the cause was the overly sensitive knobs on this model. It appears that even the slightest accidental touch or brush against the knobs can turn the burners on, creating a significant fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20240716-13A7B-2147337950. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.