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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Anker Anker 623, PowerExtend USB-C 3 Capsule, A9132

Category

Electronics

Report number

20240729-3B156-2147337654

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240729-3B156-2147337654. Severity: Incident, No Injury. Matched catalog product: Anker Anker 623, PowerExtend USB-C 3 Capsule, A9132. Source model text: 511. Incident: Purchased an Anker 511 Charger (Nano 3, 30w) during Prime Day. Plugged it in, charged device as normal. Upon unplugging, caused a massive spark and flame, and noticed prongs were scorched. Immediately stopped using and contacted both Amazon and Anker about the problem.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240729-3B156-2147337654. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.