Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde P4010ACS

Category

Smart Home Device

Report number

20240809-D239D-2147337372

Ownership age

About 20 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240809-D239D-2147337372. Matched catalog product: Kidde P4010ACS. Incident: Kidde P4010ACS hardwired smoke/carbon monoxide alarms have a high failure rate. Out of the 4 units in my house, three have multiple false alarms. Units manufactured in August of 2022, made in China, and installed 12/2022. False alarms started in summer of 2023 with two units. Both were removed and cleaned with compressed air. Multiple false alarms throughout the winter of 2023 with cleanings after. Third unit started false alarms in the spring of 2024, were cleaned and reset. After several false alarms, the third unit was removed and reset and it false alarmed in my hand indicating smoke was detected. Most instances occurred between 1AM and 3AM. Two of the smoke alarms have been removed and are sitting on my desk leaving the upstairs bedrooms without a smoke alarms.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20240809-D239D-2147337372. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.