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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NX58M6630S

Category

Kitchen Appliance

Report number

20240810-CA2DE-2147337326

Ownership age

About 55 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240810-CA2DE-2147337326. Severity: Incident, No Injury. Matched catalog product: Samsung NX58M6630S. Source model text: Model #NX58M6630SG/AA. Incident: Our greyhound dog turned on Samsung gas stove flame on two different occasions by pressing the stove knob by putting her paws up on the stove. First time was when we brought her home for the first time on January 6, 2024. She turned on the flame again a week later. We then bought universal size stove knob guards that do not fit the Samsung knobs. I looked for information on how to make the stove childproof/pet proof but found nothing helpful. We ended up taking off the stove knobs and fencing off our kitchen so that the dog could not turn on the stove again. I understand that Samsung is recalling its electric stoves because they are not pet or child safe. The gas stoves have the same problem and should also be recalled.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240810-CA2DE-2147337326. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.