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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF28HFEDBBC

Category

Kitchen Appliance

Report number

20240812-45D32-2147337274

Ownership age

About 108 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240812-45D32-2147337274. Severity: Incident, No Injury. Matched catalog product: Samsung RF28HFEDBBC. Source model text: RF28HFED. Incident: Bought a Samsung French door fridge in 2015. Since that date we have had it serviced 4 times by a repairman and 4 times by my husband. It will not keep the food at a proper temperature. Very dangerous. And as of today, August 12, 2024 it has broken down again along with the freezer now. Everything is melted.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240812-45D32-2147337274. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.