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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Jelanry 6.6FT 2-Pack USB-C Cable

Category

Kitchen Appliance

Report number

20240827-FBA73-2147336880

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240827-FBA73-2147336880. Severity: Incident, No Injury. Product: Jelanry 6.6FT 2-Pack USB-C Cable (6.6FT 2-Pcs SUPERVOOC USB-C to USB-C Cable for OnePlus 10T 5G 9 Pro 8T, Type C Warp Charge Dash Charger Cable 80W 65W Super PD Fast Charging Cord for [REDACTED] (from Amazon listing)). Incident: I bought a super charger with charging cable from Amazon (seller [REDACTED]). One night as I was charging, I noticed the cable turned a bright neon orange color that seemed suspicious. I unplugged it and then realized it had caught fire internally because of the burning and the covering of the cable had begun to melt. Thinking this was a fluke and maybe I had twisted or bent the cables internally, I purchased a new one from the same company. Unfortunately, just a few weeks ago, a similar incident occurred which ended up also destroying my phone by overheating the battery. I posted a review on Amazon about this. The seller contacted me directly about the review and offered a refund, even though I didn't request one. I stated that I didn't think a refund was appropriate at this time as I was weighing my options. They gave me one anyway, which is making me ask why and also prompted me to file this report.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240827-FBA73-2147336880. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.