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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LSEL6335

Category

Kitchen Appliance

Report number

20240910-12039-2147336612

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240910-12039-2147336612. Severity: Incident, No Injury. Matched catalog product: LG LSEL6335. Source model text: LSEL6335FE.BRSLLGA. Incident: My wife was cooking on the LG stove with the left burner and then the right burner came on while she cooking which set some oil on fire which we were able to extinguish. We took videos later on how that burner turns on even though the knob is off. We called LG on multiple occasions. At first they set up an appointment with a appliance service. We couldn't be home in the time frame the service company could be at our home. Since then LG hasn't reached out to us after multiple calls. This company needs to replace this stove due to the high risk of fire

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240910-12039-2147336612. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.