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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Electric Range Model FFEF3054TS

Category

Kitchen Appliance

Report number

20240910-7C233-2147336621

Ownership age

Not stated

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20240910-7C233-2147336621. Severity: Incident, No Injury. Matched catalog product: Frigidaire Electric Range Model FFEF3054TS. Source model text: FFEF3054TSR. Incident: The glass panel randomly exploded out of the front of my Frigidaire Oven. The oven was not hot, although it was moments after my husband began preheating it. My husband and I spent an hour cleaning tiny shards of glass out of our kitchen. Grateful that my children were not near the oven when the glass exploded out. It was not a crack and fall it truly exploded with a radius of about 3 feet. Once I contacted Frigidaire they informed me that the product warranty was expired. I only owned this oven for 2.5 years. They suggested that I repurchase the exploding glass panel and continue to use their product. After searching this issue online I found that many other customers (over 100) experienced the same thing. [REDACTED]

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240910-7C233-2147336621. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.