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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS

Category

Kitchen Appliance

Report number

20240923-B2A37-2147336359

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20240923-B2A37-2147336359. Severity: No Incident, No Injury. Matched catalog product: Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS. Source model text: Ojxd7dct9011464aa. Incident: I have a Samsung stove/oven where I have had three fires on the top of my stove due to the knobs being turned on by just brushing it. I have reported this and they said they will give me knob covers which intern my 2 1/2 year-old granddaughter can takeoff.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20240923-B2A37-2147336359. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.