Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Graco DuetSoothe Swing and Rocker - Model 1893776

Category

Home & Garden

Report number

20240929-A7B2C-2147336241

Ownership age

About 14 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20240929-A7B2C-2147336241. Severity: No Incident, No Injury. Matched catalog product: Graco DuetSoothe Swing and Rocker - Model 1893776. Source model text: DuetSoothe-1852655. Incident: My 3 week old grandsons [REDACTED] motorized swing started smoking after inserting 4 C batteries. Initially the swing started to vigorously swing on level 2 , music came on staticky then we smelled something hot and a chemical smell followed by smoke. We decided to use batteries because it did not work with power cord. The was received as a baby shower gift and we have no receipt.. Do something about this unsafe product immediately before a child is hurt or worse..

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20240929-A7B2C-2147336241. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.