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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W

Category

Smart Home Device

Report number

20241004-18873-2147336156

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20241004-18873-2147336156. Severity: Incident, No Injury. Matched catalog product: Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W. Source model text: Model P40 10DCSCO-W. Incident: I would like to report Kidde Smoke/CO Alarm with Voice and Wireless (model P40 10DCSCO-W). We had 7 detectors installed by our electrician around November 2023 after a recent home addition. Ever since installation, we have had near weekly false alarms. I followed instructions for possible interference (bad placement and/or needing to spray with compressed air). Nothing worked. After a week in September 2024 of 2-3 false alarms per day (often at 2am), I finally disabled the the 2-3 devices I though may be offending. Other neighbors have reported issues with these or similar alarms since this style of detector is required by County code as part of any permitted home improvements. Reviews on the Kidde website report similar experiences and 1 star reviews. While I fortunately cannot speak to whether these alarms identify true positives with fires (or CO2), I believe the false alarms create a safety issue by inuring or desensitizing consumers in to thinking alarms are not alerting them to and actual fire/CO2 or other unsafe event.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20241004-18873-2147336156. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.