Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Energizer Energizer Industrial

Category

Electronics

Report number

20241026-E2715-2147335723

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20241026-E2715-2147335723. Severity: No Incident, No Injury. Matched catalog product: Energizer Energizer Industrial. Incident: We have two toddlers and a baby, so we have A LOT of toys with batteries. We have been using energizer max batteries and have had four separate batteries leak battery acid. Not only did this ruin four of my childrens favorite toys, but I have toddlers and babies using them. The battery acid leaked all out into the battery compartment and started to leak outside of it as well. It is so scary and dangerous. Energizer has a no leak guarantee for two years. This is not at all accurate and when contacting them, they dont seem to care. I didnt save the first two toys because I thought it was a random occurrence. I did save the last two and have one set of batteries. Because I dont have photos of the first two, they wont even consider helping me. Im very upset my children could have been seriously harmed and that energizer clearly doesnt care. Something needs to be done.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20241026-E2715-2147335723. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.