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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

We Create LC2341

Category

Electronics

Report number

20241106-07050-2147335515

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20241106-07050-2147335515. Severity: Incident, No Injury. Product: We Create LC2341 (Vision 40W Enclosed Laser Cutter and Engraver Machine with HD Smart Camera, Air Assist, Laser Bed, 600mm/s Batch Process Speed, Diode Desktop Laser Cutter for Wood, Acrylic, Metal, Leather Visit the WECREAT Store). Incident: On October 14th I was using my laser to cut a template of a small purse. A 4.2mm MDF board was placed inside. The settings were as follows: Power - 100% Speed - 7 (it usually self populates to "5", but since its a 40 watt, I always up the speed a bit) Passes - 1 The machine is located in my garage near the garage door so the smoke can exit via the hose. I keep my garage door open when using. The air extractor is programmed to turn on when the machine is turned on. So when I press the start button both the machine and the air extractor start. I performed auto focus. When that was done (my laptop is in my kitchen just off the garage) I went out to the machine and pressed the start button. I stayed right outside the garage door (which was open) and waited for a gentleman to pick up a driveway full of lumber I no longer needed/used. There was ALOT of pieces (some little, some 2x4x10'), so we were both picking them up and placing them in his pick up truck which was backed into my driveway; thus about 14 feet from the garage door. When he first arrived he looked at the machine and asked, "What's that?". I presume it was because he saw some smoke coming out of the air extractor tube.I told him about my starting a laser engraving business. Then we proceeded to go back and forth to his truck with armfulls of lumber. About 10 minutes into doing so, as he turned he said, "Uhm...I think you have a problem...". I turned, screamed, "oh my God!". Flames about 2 feet high were coming up out of the top of the machine and my garage was starting to fill with smoke. I ran into the garage (its

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20241106-07050-2147335515. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.