afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bowflex M9

Category

Fitness Equipment

Report number

20241119-87498-2147335177

Ownership age

Not stated

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20241119-87498-2147335177. Severity: Injury, No First Aid or Medical Attention Received. Product: Bowflex M9 (Bowflex max trainer m9). Incident: The main axle connecting the two legs of the machine to the frame snapped in half. This was while I was using it with no indication of upcoming failure. When it snapped they came off the rail causing me to fall off into the wall/floor. I hurt my ankle pretty bad as a result. This was also on the side of the axle where bowflex replaced an arm not too long ago. I also called the manufacturer and when questioning the rep I was told it's not a common issue but its not uncommon either. They have had other reports of this same/similar problem

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20241119-87498-2147335177. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.