Product
Yamaha YDX-MORO 05
Category
Electronics
Report number
20241120-A8DDE-2147335150
Ownership age
About 0 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20241120-A8DDE-2147335150. Severity: No Incident, No Injury. Product: Yamaha YDX-MORO 05 (Full Suspension Electric Mountain Bike). Incident: I purchased a new Yamaha Moro-05 from DHY Motorsports on 11/11/2024. On November 19th I went on my first major ride taking the bike from my residence in [REDACTED], MD to Loch-raven Reservoir, total ride was aproximately 11 miles. In total the bike has about 20 miles of riding. I was following Yamaha Moro Riders [REDACTED] page ([REDACTED]) and happened to notice a few post to check the wiring above the battery connector for pinch points insulation damage by removing the battery. I decided it made sense to inspect the wiring by removing the battery which is user removable with a combination of Allen Wrenches, and T-10 Screws. Upon removal of the battery it was clear that the 36V hot wire off the battery was already damaged exposing the live voltage off the battery. If this shorted out it poses the risk of fire. The fact that my bike only has 20 miles on it with this significant damage is very concerning and warrants a recall for inspection and reseating / redesign of wire placement. I contacted the main Yamaha phone number on 11/20/2024 to report my findings as well as sent photos to both HEYSER CYCLE, and DHY, and Yamaha Motorsports USA [REDACTED] Page via private message.
Official report number: 20241120-A8DDE-2147335150. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.