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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Xsto CT150PA

Category

Electronics

Report number

20241123-666BC-2147335076

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20241123-666BC-2147335076. Severity: No Incident, No Injury. Product: Xsto CT150PA (CT150PA Crawler Electric Stair Climber Dolly, 400W Motor Trolley 330 Lb Capacity Stair Climbing Hand Truck Cart Lithium-ion Battery Powered Stair Climbing Hand Truck with Caterpillar Track Drive). Incident: We purchased a hand cart from Amazon CT150PA Crawler Electric Stair Climber Dolly, 400W Motor Trolley 330 Lb Capacity Stair Climbing Hand Truck Cart Lithium-ion Battery Powered Stair Climbing Hand Truck with Caterpillar Track Drive brand xsto After a year the battery went out it swelled up. We took to a, technician and he explained the charger is too high voltage 56 volts and the battery is 48 volts. It will overcharge and cause battery to corroded, catch fire or explode. The voltage is supposed to match the battery and it obviously dies not. Reached out to seller located in China and refuses to acknowledge its the wrong voltage. This is extremely dangerous Here is the Amazon link. XSTO CT150PA Crawler Electric Stair Climber Dolly, 400W Motor Trolley 330 Lb Capacity Stair Climbing Hand Truck Cart Lithium-ion Battery Powered Stair Climbing Hand Truck with Caterpillar Track Drive https://a.co/d/6fIlYBe

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20241123-666BC-2147335076. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.