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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model Number- RF18HFENBSR US

Category

Kitchen Appliance

Report number

20241123-79093-2147335070

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20241123-79093-2147335070. Matched catalog product: Samsung Model Number- RF18HFENBSR US. Source model text: NE59J7630SG/AA. Incident: I was preheating my Samsung slide in oven yesterday (manufacturer code NE59J7630SG/AA) when it suddenly starting popping loudly followed by an eruption of flame behind the back control panels. Luckily I was nearby and the fire hadn't spread too far before I was able to turn the oven off. The fire went out on it's own, but the red "Hot Surface" indicator light remained on (while surface was not hot) until I pulled the oven out and unplugged it from the outlet.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20241123-79093-2147335070. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.