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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ecobee Premium Thermostat

Category

Smart Home Device

Report number

20241210-9E2E5-2147334707

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20241210-9E2E5-2147334707. Product: Ecobee Premium Thermostat. Incident: Wall Thermostat spontaneously melted in the middle of the night. Smelled the melting plastic and investigated.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20241210-9E2E5-2147334707. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.