SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20241224-ABF7E-2147334394. Severity: Incident, No Injury. Product: SanDisk Ultra Dual Drive Luxe USB (SanDisk 32GB Ultra Dual Drive Luxe USB 3.1 Flash Drive (USB Type-C / Type-A) a/k/a "USB Thumb Drive"). Incident: TL;DR: A new USB Thumb Drive was, in NORMAL use, running at appx. 120 degrees F. There are numerous complaints about this model's running hot. Our Church records the audio portion of our services, sermons, and music; for uploading or for shut-ins. Our 16-year old Compact Flash Card (CF) digital-audio recorder stopped working two weeks before Christmas; the company that made it no longer exists. We went to our go-to vendor, B&H Photo. We bought a new digital-audio recorder that can record to SD Cards, to USB Thumb Drives, or to both. We took B&H's CSR's recommendations as to buying media for the new recorder. The SD card worked fine, but we had problems with the USB Thumb Drive, the SanDisk 32GB Ultra Dual Drive Luxe USB 3.1 Flash Drive (USB Type-C / Type-A) (All-Metal Housing), B&H SKU SADDC432GA46. The music staff had problems getting the Thumb Drive recognized by the new recorder. When the Thumb Drive was inserted, the recorder froze up. Wanting to have the option of recording to two mediums, one as a Back-Up, I myself was able to get the new recorder to Format the SanDisk 32GB , and I made two brief recordings. One of ambient noise, the other of my awful piano playing. (I am an Audio & Music Industry Professional of more than 40 years experience. A recording I produced for my own label was In-Flight Music on Unites States Presidential Aircraft "Air Force One," during the Clinton Presidency. I placed music in a #1 Hollywood Box-Office major-studio film release, and I placed music on the US #1 Daytime Drama. [REDACTED] not only sells, but also offers FREE downloading of my