Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hoover UH70820 WindTunnel 2 Rewind Bagless Upright

Category

Home & Garden

Report number

20250112-D788D-2147333934

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250112-D788D-2147333934. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: UH72625V. Incident: While using the Hoover Wind Tunnel 3 Max (UH72625V), the cord came loose and rendered the unit inoperable. The ground and hot wires were showing and I had to unplug the unit in case of fire. Hoover honored the unsafe warranty and sent a new unit.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20250112-D788D-2147333934. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.