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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8511SS

Category

Kitchen Appliance

Report number

20250114-70C98-5109187

Ownership age

About 18 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20250114-70C98-5109187. Matched catalog product: Samsung NE63T8511SS. Source model text: NE63T8511SS/AA. Incident: Caller is reporting that the remedy for the recall is insufficient, and this will not resolve the issue. Caller stated that she would like the manufacturer to replace the stove because the incident occurs while she is cooking, and these plastic clips that she received as the remedy does not do anything.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250114-70C98-5109187. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.