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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Givebest Ceramic Heater Model: PTC-905 GiveBest Ceramic Heater Model: PTC-905

Category

Kitchen Appliance

Report number

20250127-E834D-2147333609

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250127-E834D-2147333609. Severity: Incident, No Injury. Product: Givebest Ceramic Heater Model: PTC-905 GiveBest Ceramic Heater Model: PTC-905 (Givebest Ceramic Heater. Model PTC-905. Silver in color, plastic cased heater, with a handle on top, black metal screening on front, 2 control knobs on top, switch on bottom for Auto Off When Tilt (Trip-Over Protection), Built in Overheat Protection (Overheat Safety Shutoff) SPECIFICATIONS - MODEL: PTC-905; VOLTAGE: 120V AC 60HZ; WATTAGE: BOX SHOWS: 750W (FAST HEAT) & 1500W (FASTER HEAT) & THE STICKER ON BOTTOM OF HEATER SHOWS: 1500Watts (25C) & 1650Watts (0C) - pictures of everything will be attached; Heating Coverage: 200sq ft; Weight: 2.62 pounds; Dimension: L(7.9")*W(6.1")*H(10.2"); Material: ABS+PC+Metal; Date Code: 0724; (from sticker on bottom of heater: Intertek 5012824 Confirms to UL STD 1278 Certified to CSA STD C22.2#46)). Incident: Purchased 2 Givebest Heaters on October 9, 2024, from a 3rd party seller on Amazon, because I found them on sale and knew I would need some once it got cold. Received them on October 11, 2024. Did not need them until December, when it got cold. Opened 1 and plugged it in. The fan didn't come on to circulate the heat when I turned the switch to turn on the fan.... thought it may need to come up to a certain temp before the fan kicked on. Heater continued heating up, but can never came on, no matter where I turned the switch (it has an "Off", "I", & "II" for off, low, & high). Picked it up to see if the "Auto Off When Tilt" would cut the heater off, as it was designed to do.... It did not. The heater continued to heat up to what I felt was a dangerous temperature, so I unplugged it & carried it with oven mitts outside to a sandy place in my yard for safety. Once it has cooled off, I brought it back inside, sat it and the one still in its box, on my fire place hearth. I contacted Givebest via information listed on label on heater and in the pro

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250127-E834D-2147333609. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.