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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG Range: LSEL6335FE - Dryer: DLE6100W

Category

Kitchen Appliance

Report number

20250208-1D69E-2147333336

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250208-1D69E-2147333336. Severity: Injury, No First Aid or Medical Attention Received. Product: LG Range: LSEL6335FE - Dryer: DLE6100W (LG electric range and dryer). Incident: We recently purchased a home, and all new LG appliances were installed including a range, dryer, washer, dishwasher, refrigerator, and microwave which were installed in October. All the appliances have had problems, and the dryer was replaced after multiple visits from LG service technicians and their outside service company. The dryer was delivered without the electric wire lock being installed which is a major fire violation and hazard. LG has refused to service the unit, which is a major issue. The range has had (3) visits for repairs including a new circuit board and we are still experiencing the same issue which includes all burners coming on when only one is activated as well as the surface burners coming on when the oven is turned on and the surface burner control knobs are in the off position. My wife burned her hand the other day due to this issue. The range model numbers are one of the ones listed on a consumer alert on February 7th, 2025 LG Model LSEL335F.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250208-1D69E-2147333336. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.