Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Model Name: MacBook Pro (14-inch, 2021) Model Num

Category

Electronics

Report number

20250210-17693-2147333280

Ownership age

About 133 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20250210-17693-2147333280. Severity: Incident, No Injury. Matched catalog product: Apple Model Name: MacBook Pro (14-inch, 2021) Model Num. Source model text: Model A1458. Incident: While cleaning out a metal cabinet that housed my iPad I found the battery to be swollen, the top glass to be separated from the case, and the black screen to be stress bent from the battery swelling but not cracked. This I pad had not been used in a year at least nor charged. I did remove the 4 tiny screws on the black screen to relieve the pressure so the screen did not crack. There have been no injuries so far but the battery keeps swelling

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20250210-17693-2147333280. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.