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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Fitbit Charge 5

Category

Wearable

Report number

20250213-B3E40-2147333195

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20250213-B3E40-2147333195. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Fitbit Charge 5. Incident: My charge 5 Fitbit burned my wrist. I took it off one morning to take a shower and no, there was redness where my Fitbit had been. After showering, I dried my arm put the Fitbit back on again and the next morning I noticed that I had blisters and scarring redness underneath there I used it every day as my Fitbit tracker. I was wearing it at this point in time. It looks like it may be starting to heal over, but its very scaly. The only thing I can think of is that the watch mustve overheated. I want to report this because after I had [REDACTED] what happened January I noticed that the Fitbits were being recalled and I thought oh my goodness Im not the only person.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250213-B3E40-2147333195. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.