SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250302-9BD82-2147332809. Severity: Incident, No Injury. Product: LG REL6325F (6.3 cu ft. Smart Wi-Fi Enabled True Convection InstaView Electric Range with Air Fry). Incident: We purchased a LG 6.3 cu. ft. Smart Wi-Fi Enabled Electric Single Oven InstaView Range with Air Fry in Stainless Steel (LREL6325F) from Costco (P/No. MEz57157118) in 2024 (and have had it for about 1 year. I noticed that that burner acted funny before (all of a sudden it would heat up to hot although I had not touched the control dial) but that's when I was making pancakes or sauteing something and those I easy to burn. I assumed it was something that I did. It was using the left front burner with the 3 ring burner sizes. It is labeled UltraHeat Power Boil but that function (according to the manual) is only supposed to work when you set it to "High.") On this occasion, I was making stew which requires simmering for about 1.5 to 2 hours using the front left burner (which has the 3 rings). I had it on a low setting and it was simmering without any issues for about 1.5 hours. I would check on it every 10 minutes to stir it (using my [REDACTED] watch timer to remind me) and adding water as needed. I was also using the built in timer for the overall cooking time and came to stir it after 1.5 hours timer was up and realized the meat wasn't tender enough and needed more time. So I stirred it and added 20 minutes on the stove timer without adjusting any of the temperature settings. As before I had my [REDACTED] watch timer set at 10 minute intervals. But before the 10 minutes were up, I heard violent bubbling and started to smell something was burning. Sure enough the pot with the strew was boiling violently and the bottom was burnt. It was still set on the low temperature setting