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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Fitbit Charge 5

Category

Wearable

Report number

20250313-08A9F-2147332591

Ownership age

About 14 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20250313-08A9F-2147332591. Severity: Injury, Seen by Medical Professional. Matched catalog product: Fitbit Charge 5. Incident: I suffered a burn injury from a FitBit 5. I was wearing the device as a fitness recording monitor. The burn was at least a 2nd degree, if not more. I reported the injury to FitBit in August 2024. They were not helpful at all. Nor, did they inform me that they were aware that their devices were causing injury, or relay to me that they were under investigation by the CPSC which led to a multi-million dollar fine.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250313-08A9F-2147332591. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.