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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

DeLonghi EW7707CM-6A

Category

Home & Garden

Report number

20250318-70A63-2147332512

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250318-70A63-2147332512. Severity: Incident, No Injury. Product: DeLonghi EW7707CM-6A (Product Name: DeLonghi Comfort Temp Full Room Radiant Heater Model Number: EW7707CM-6A Color: Light Gray Size & Dimensions: Height: 25.2 inches Width: 13.8 inches Depth: 10.5 inches Weight: Approximately 23.1 lbs Product Type: Oil-filled radiator heater Power: 1500W, 120V Control Type: Mechanical thermostat with multiple heat settings Features: Comfort Temp Technology: Automatically adjusts heat settings 7 Oil-Filled Fins: Permanently sealed, maintenance-free Safety Features: Alleged overheat protection, thermal cutoff Purpose: This is an electric oil-filled radiator heater designed for indoor home heating, marketed as energy-efficient and safe for full-room heating. It is advertised to provide consistent warmth without requiring maintenance due to its permanently sealed oil reservoir. Retailer & Purchase Information: Purchased From: Amazon Purchase Date: November 20, 2020 Amazon Product Page: https://www.amazon.com/DeLonghi-Comfort-Thermostat-Settings-Features/dp/B000TGDGLU?th=1 Defect Details: Despite claims of safety and reliability, the unit unexpectedly exploded, releasing hot oil under pressure, causing property damage and ongoing exposure concerns.). Incident: What Happened? On February 17, 2025, at midnight, a DeLonghi oil-filled radiator heater (model: EW7707CM-6A) suddenly exploded in a bedroom, causing hot oil to spray forcefully in one direction due to pressure buildup and leak onto the floor and surrounding area. The unit had been operating normally before the incident, with no prior signs of malfunction. The heater was placed on a flat, wood floor, away from any obstructions, and was being used under normal operating conditions to heat a bedroom. Damage & Health Concerns The explosion caused oil to penetrate the engineered wood flooring, leaving irreversible damage despite extensive cleaning efforts. The room continues to

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250318-70A63-2147332512. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.