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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LREL6323D.FBDLLGA

Category

Kitchen Appliance

Report number

20250320-2F198-2147332457

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250320-2F198-2147332457. Severity: Incident, No Injury. Product: LG LREL6323D.FBDLLGA (model# LREL6323D -6.3 cu ft. Smart Wi-Fi Enabled Fan Convection Electric Range with Air Fry & EasyClean Black/Grey stainless steel). Incident: I just bought an LG Stove MOdel #LREL6323D and maybe 6 months in the left front burner, when set to low, would stay on HIGH and NEVER SHUT OFF! I almost burned the food as I was prepping other items to add to the pan, thinking it was on LOW so no issues until I saw smoke! No injuries thank god, but called to open a service ticket. They came out and said it is a faulty switch int he knob that must have got stuck, so they replaced it. Burner worked fine, THEN the Front Right burner started doing the same thing!! Opened another service ticket, still under warranty, same tech came out and said same issue, chnaged the switch. Today, the original front left burner stuck AGAIN!! Opened a 3rd ticket since still under warranty but worry now that I am stuck with a faulty stove that must be watched at all times for fear of a fire or worse.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250320-2F198-2147332457. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.