Product
Bosch SHE68T55UC
Category
Kitchen Appliance
Report number
20250410-3D4F1-2147332002
Ownership age
About 91 months to failure (from purchase date when reported)
Failure type
Dishwashers (214)
Incident narrative
SaferProducts.gov consumer incident report 20250410-3D4F1-2147332002. Severity: Incident, No Injury. Matched catalog product: Bosch SHE68T55UC. Source model text: SHE68T55UC/07. Incident: I own a Bosch dishwasher. The power cord junction box that is provided by many of the Bosch dishwashers started to emit a burning smell. This junction box is included with the dishwasher and was installed by Lowe's. An electrician removed the cover and the neutral was severely burnt and he told me that i was lucky there was not a house fiire. A simple search will many examples of burnt boxes exactly like mine. I did find recalls issued on the Bosch website specifically for the powercord, however, when I called Bosch the only thing they could offer is to send a technician. Interestingly, many reported that this happens about 2 to three years into the life of the product so by then it is out of warranty. The estimate to replace is $1100.00. I was very surprised at the lack of concern. You can purchase this junction box from Home Depot. While it has 4.4 stars, there are 22 individual images of burnt boxes in the reviews some from Jan of this year 2025.
Official report number: 20250410-3D4F1-2147332002. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.