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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG Range - LSEL6335F.BRSLLGA

Category

Kitchen Appliance

Report number

20250428-4F840-2147331658

Ownership age

About 32 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250428-4F840-2147331658. Severity: Incident, No Injury. Product: LG LG Range - LSEL6335F.BRSLLGA. Incident: I own an LG Stove and I have found the stove top ON more times than I can count - if I had to estimate - at least a dozen times or more since we've owned it. At first I thought someone had left the stove on ?!? I just happened to hear there was a recall on LG ranges because they've caused house fires - NOW I put 2 and 2 together - Oh my goodness- it scares me to think it could come on and all they want to do is have you order a sticker to put on your stove or put a setting on. My stove IS on the recall list - I was never notified and I have my product registered on their website! AND all they want to do is give you a sticker to put on your stove, how does that help and who wants a sticker on the stove! On the sticker on their website there is a QR code - that is suppose to take you to a video of how to put on the control lock/lock out function. I scanned it and it only takes you to a product page where I tried to search but was unable to find a video. What happens when someone other than myself uses the range and forgets to lock it. A sticker and a setting does not keep my house from catching fire because LG made a faulty product! This is NOT GOOD!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250428-4F840-2147331658. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.